BBB Accredited Business

2012-2015 Awards

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Company History
About the Owner
Mark Chatham — CEO

Mark is a 4th generation Texan and native Houstonian who has lived in Houston his whole life. His experience started as a young man doing pipe fitting in chemical plants such as Exxon, Shell, Dow Chemical, Good Year and many others.

In 1997 Mark began working for a small local repair plumbing company. After receiving his Masters license he went to work for some of the larger plumbing companies in Houston , after seeing the difference in how the larger company’s do it versus the smaller company. He realized that there was a place in the plumbing market for a medium sized business employing  some of the best plumbers in Houston. He said there has to be a better way to bring clients a more consistent, dependable service done right the first time. 

Plumb Right Plumbing began with integrity, honesty, and the very highest in quality as the hall marks of our foundation. We do have a reputation to live up to every job we do will be done right and our track record speaks for itself. When we started this company our goal was to be different than anyone because there are so many so called plumbers and consumer horror stories  any one can make a web site and get a cell phone and these things do not constitute a business. So we needed to separate ourselves from the pack. Today we have a customer base of over 20.000 strong and have been featured on Angles list honored by Best Pick Report and was recently awarded by the BBB in 2012 & 2014 with the Award Of Excellence.  From the beginning our mission has been to bring our customers honest, reliable, quality plumbing service while maintaining a fair price.

Our Mission 

At Plumb Right Plumbing we believe that quality plumbing is something that comes from years of experience but we also believe that it comes from your heart. With generations of experience in the plumbing industry we can do just about anything. The fact is, our pride is in our plumbing. Whether it is a huge project or even something simple, we absolutely love doing it! That is why we stay focused on our customers and the quality of our workmanship. Our motto is this: “We may not do everything, but if we do it, we do it right.” You can feel confident that when trusting Plumb Right Plumbing with your plumbing projects, it will be done right the first time!

Code Of Ethics

We invite you to read our complete Code of Ethics:

  • Integrity – We are forthright and truthful in our dealings with customers, employees, vendors, and their stakeholders. We keep our promises.
  • Respect for the Law – We adhere to all laws, regulations and ordinances that pertain to the plumbing industry as prescribed by Federal, State, City and County Governments. We practice proper finance and accounting procedures in accordance with all laws governing a privately held business.
  • Excellence – We design, install, service and repair plumbing systems and parts in strict accordance with the highest industry standards. Safety & Reputation – We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of Plumb Right Plumbing.
  • Teamwork – We support each member of our team to strengthen and build successful long lasting relationships.
  • Service – We maintain the highest degree of customer service to encourage repeat business and relationships with our customers. Respect for Others – We treat our customers, fellow employees and other industry professionals with the utmost of respect. Privacy – We show the greatest respect for the sanctity of our customers’ homes and their privacy .Competition – We value fair competition. We advertise, promote and market our company fairly and accurately and in a manner that reflects the high standards of Plumb Right Plumbing.